100% Satisfaction Guarantee

We love our plants and we hope you do too! If for any reason you are not happy with your purchase please email us at info@calgaryplants.com within 24 hours of delivery (with pictures if possible) and we will make it right!

Due to conditions beyond our control, our tree warranty is 90 Days from delivery. Our trees are healthy when delivered and sustain for 90 days.

There is instructions provided with the trees and online for good care and maintenance of the trees. 

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Please water your plants upon arrival. Once planted, ensure they get the correct amount of water. Roots must remain somewhat moist, but not wet between watering. Depending on wind, heat, or growth rate watering may be required daily in the first year until plants are established.

Please ensure you select your products carefully, as we will not exchange or refund products that have been incorrectly ordered.